lake Microsoft word 2003 templates will not open?

I own the genuine version of microsoft word 2003, it isn't burnt or anything. I could always press file and "new works templates" and it would bring me to a series of templates I could use, however now everytime i press it, nothing happens... it cant open! Whats wrong with it? What can I do about it? I tried downloading the templates online, but my something's wrong with my activeX control... I really need a template for my brochure.there